Introduction and General Terms
In order to provide our customers with the services, we are sometimes required to collect information about you.
- what information Active PR may collect about you
- how Active PR will use information we collect about you
- when Active PR may use your details to contact you
- whether Active PR will disclose your details to anyone else
- your choices regarding the personal information you have provided to us
The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
What information will Active PR collect about me?
When you sign up to participate in or receive a service from the Active PR website, we may ask for personal information about you. This can consist of information such as your name, e-mail address, postal address, telephone or mobile number. Different web pages may ask for different personal information.
By entering your details in the fields requested, you enable Active PR and its service providers to provide you with the service you select.
Please note that sometimes on particular webpages we will require you to provide additional personal information. When we do this we will specify further on these webpages why we are collecting your information and how we will use it.
How will Active PR use the information they collect about me?
Active PR will use your personal information for a number of purposes including the following:
- to contact you about or in direct response to an enquiry made on our website
- IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
- to analyse and improve the services offered on the various web sites to provide you with the most user-friendly navigation experience
Where Active PR proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.
When will Active PR contact me?
Active PR may contact you
- in relation to the functioning of any service you have signed up for in order to ensure that Active PR can deliver the services to you
- where you have opted to receive further correspondence
- to invite you to participate in surveys about Active PR’s services (participation is always voluntary); and
- for marketing purposes, unless you have specifically asked not to be contacted about this
Local pages may give you detailed information about how Active PR will contact you in relation to specific services.
Will I be contacted for marketing purposes?
Active PR reserve the right to contact the Customer for marketing purposes, or to promote new services to the Customer unless the Customer specifically asks not to be contacted for these purposes.
Will Active PR share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within Active PR. However, sometimes Active PR uses third parties to process your information. Active PR will require these third parties to comply strictly with its instructions and Active PR will require that they do not use your personal information for their own business purposes.
Offensive or inappropriate content on Active PR systems
If you upload, post or send offensive, inappropriate or objectionable content anywhere on or to Active PR, or otherwise engage in any disruptive behaviour Active PR may use your personal information to stop such behaviour.
Where Active PR reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), Active PR may use your personal information to inform relevant third parties such as your employer, Internet provider or law enforcement agencies about the content and your behaviour.
How long will Active PR keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with Active PR.
Under the Data Protection Act you have the right to request a copy of the personal information Active PR holds about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.
Please address requests to the Data Protection Officer at the address found at the foot of this document.
Cookies Policy – Information Active PR collects from you
What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.
Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all Active PR website features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide our customers with a better service.
The Data Protection Officer
PO Box 215
Your right to privacy is very important. We recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service.
Protecting your privacy
1. We will take appropriate steps to protect your privacy.
2. We will not provide any of your personal information to other companies or individuals without your permission. However, we may need to provide some details to third parties that we use for the purposes of delivering specific services to you (e.g. the company that manages the website) and where required to enforce our contract or as required by law.
3. Our website may provide links to third party websites. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of these third party sites.
Comments and questions
1. We welcome comments and questions on this policy. We are dedicated to protecting your personal information, and we will make every reasonable effort to keep that information secure. Due to the rapidly evolving technologies on the Internet, we may occasionally update this policy. All revisions will be posted to this section.
2. If you feel your privacy has been breached, email us immediately on [email protected]